Shipping & Returns

Shipping Policy

Shipping made easy ...

Our innovative online ordering system makes calculating shipping easy and automatically shows the most cost effective, yet efficient way to have your promotional products delivered.

We freight orders all over Australia and the cost of shipping your goods is based on the weight and quantity of products ordered. As you proceed through our online ordering system you will see freight calculated in Step 1 of 3, here you can select which state your order is being shipped to and proceed to enter your payment information.

If you have any questions regarding shipping please email us or call 1300 161 757.

Returns of faults ...

We do our very best at all times to ensure you are 100% happy with your promotional products. Before production commences on your goods we require an authorised artwork template to ensure your artwork is positioned correctly and PMS colours identified. All items are shipped only after the strictest quality checks are made, ensuring the quality of your print and promotional products will exceed your expectations. If you have a fault with the print/promotional product or goods are damaged in transit please call 1300 161 757 immediately after receiving your goods within 10 business days, after this time all claims/returns are void.

Redelivery ...

Freight calculated includes one delivery. Where carrier is advised redelivery on missed deliveries you will be invoiced for redelivery costs and charged to original payment method.